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Shipping & Returns
Shipping Policy
DRY GOODS: WILL BE SHIP AS FIRST CLASS MAIL, PRIORITY MAIL AND PRIORITY EXPRESS MAIL BY USPS CUSTOMER CHOICE.
LIVE FISH: WILL BE SHIP AS PRIORITY EXPRESS MAIL AND PRIORITY MAIL CUSTOMER CHOICE. WITH IN CALIFORNIA CAN DO ONTRAC MESSAGE ME. DO AN AIR CARGO MESSAGE ME.
PACKAGING AND SHIPPING FEE INCLUDED.
Return & Exchange Policy
DRY GOODS: RETURN IN 7 DAYS CUSTOMER EXPENSE.
LIVE FISH: DOA PLEASE GIVE US A CALL 805-444-6766 IN AN HOUR TO LET US KNOW AND TAKE A VIDEO OF A FISH INSIDE THE TANK AND FOCUS IN ON THE GILLS OF THE FISH AND SEND IT TO OUR EMAIL ISLANDAQUATIC@HOTMAIL.COM.
PACKAGE DELAY OR NOT RECIEVED PLEASE CALL USPS CUSTOMER SERVICE.
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