Shipping & Returns

Shipping Policy

DRY GOODS: WILL BE SHIP AS FIRST CLASS MAIL, PRIORITY MAIL AND PRIORITY EXPRESS MAIL BY USPS CUSTOMER CHOICE.

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LIVE FISH: WILL BE SHIP AS PRIORITY EXPRESS MAIL AND PRIORITY MAIL CUSTOMER CHOICE. WITH IN CALIFORNIA CAN DO ONTRAC MESSAGE ME. DO AN AIR CARGO MESSAGE ME. 

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PACKAGING AND SHIPPING FEE INCLUDED.

Return & Exchange Policy

DRY GOODS: RETURN IN 7 DAYS CUSTOMER EXPENSE.

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LIVE FISH: DOA PLEASE GIVE US A CALL 805-444-6766 IN AN HOUR TO LET US KNOW AND TAKE A VIDEO OF A FISH INSIDE THE TANK AND FOCUS IN ON THE GILLS OF THE FISH AND SEND IT TO OUR EMAIL .

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PACKAGE DELAY OR NOT RECIEVED PLEASE CALL USPS CUSTOMER SERVICE.

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