VEN PLAN

Smart TV ( Samsung TV and LG TV )

Setup instructions for a Samsung Smart TV and LG Smart TV

Search in your TV for one of the APPs below

IPTV Smarters Pro (select Xtream codes API )

Click on Xtream code API (XC API)

Enter your infos : Name, Login, Password and URL.

ADD user.

Alternative apps :

DUPLEX play

IBO Player

Flix IPTV

SET IPTV

ELK Player

Nanomid

Smart IPV (Not recommended)

Smart STB (Not recommended, contact the support if you decided to use it)

STB Emu (Not recommended, contact the support if you decided to use it)

Once you install one of these recommended APPs, You can use the subscription info that you received from us to log in.

In case you are facing any issues, please contact our support team on Whatsapp and they will help you set the subscription in your APP.

​

PC and MAC ( VLC Software )

Use our offcial website, all you need is to enter the user and the password that were provided to you : http://web.ip365.cx/ (Recomended)

OR

1- Download VLC ( Download URL https://www.videolan.org/vlc/index.html)

2 – Open VLC Player

3- Go to Media -> Open Network stream.

4-  Add your Subscription M3U URL we sent to you and press play.

5- Wait till all the Channels load (this may take some time)

6- In case you are facing any issues with M3U loading, please contact our support team on WhatsApp and they will help you set your subscription.

​Apple ( iPhone, iPad and Apple TV)

Please install one of the recommended IOS apps below:

IPTV Smarters Pro (select Xtream codes API )

Click on Xtream code API (XC API)

Enter your infos : Name, Login, Password and URL.

ADD user.

Alternative apps :

GSE IPTV (select Xtream codes API).

ELK Player.

IPTVX.

Once you install one of these recommended APPs, select Xtream codes API and you can use the subscription info that you received from us to log in.

In case you are facing any issues, please contact our support team on WhatsApp and they will help you set the subscription in your APP.

​Android ( TV Box, Box, and Phone )

Go to the Google Play store and look for one of the recommended APP’s below:

IPTV Smarters Pro (You may find it under the name smarters player lite)

Click on Xtream code API (XC API)

Enter your infos : Name, Login, Password and URL.

ADD user.

Alternative apps :

DUPLEX play

IBO Player

Flix IPTV

SET IPTV

ELK Player

Nanomid

Smart IPV (Not really recommended)

Smart STB (Not really recommended)

STB Emu (Not really recommended)

Once you install one of these recommended APPs, You can use the subscription info that you received from us to log in.

In case you are facing any issues, please contact our support team on Whatsapp and they will help you set the subscription in your APP.

​STB Emulator

STB Emulator Setup Instructions:

Download ‘STB Emulator’ from the Google Play Store here.

Install and Load the ‘STB Emulator’ app and you will see your ‘MAC address’ on screen.

Tap near the ‘Top right corner’ and then click ‘Settings’ – the 4th icon from the right.

Tap ‘Profiles’.

Tap ‘Test portal’ to modify the existing profile or ‘Add profile’ to start a new one.

Tap ‘STB Model’.

Tap ‘MAG 250’ or whichever STB you wish to emulate.

Tap ‘Portal settings’.

Enter your ‘Portal URL’ (Check your activation e-mail) and click OK.

Now tap ‘Screen Resolution’.

Choose ‘1280×720’ (You can choose higher with internet speed 16+ Mbps).

Exit the app and restart.

You will now see your channel list.

Troubleshooting STB Emulator

If you have any problems viewing the Channels please follow this recommended fix:

Restart your App, Device/Box, and Wi-Fi Router.

In case you are facing any issues, please contact our support team on WhatsApp and they will help you set the subscription in your APP.

​MAG

Connect MAG DEVICE to TV and Internet. Then do as follows

Go to: Settings—> System Settings —> Servers—>Portals

Set Portal 1: IPTV Shop

Set Portal 1 URL ( see your E-mail )

Set Portal 2 Name leave this empty  add this only If you order the second subscription

Set Portal 2 URL leave this empty  add this only If you order the second subscription

Save everything

Reboot device

After the box is restarted, wait until the TV screen shows the channels.

In case you are facing any issues, please contact our support team on WhatsApp and they will help you set the subscription in your APP.

​HOW TO INSTALL IPTV Smarters ON FIRESTICK and FIRE TV

​First intalled the downloader first YouTube instruction below

Install an app named DOWNLAODER : https://www.youtube.com/watch?v=dmPyIoTndbU&t=100s

Open DOWNLAODER and install this application : https://www.iptvsmarters.com/smarters.apk

Click on Xtream code API (XC API)

Enter your infos : Name, Login, Password and URL.

ADD user.

Phil_IPTV Does offer refunds on Digital Products/Services under certain conditions. However, we highly recommend that you get a trial before you make a purchase.

Phil_IPTV offer Refunds ONLY under these conditions:

Conditions

We will refund completely only purchase which has been done in less than 24 hours. After 24 hours no complete refund can be processed.

All other refund requests will be returned partially according to used period of the subscription IF there was an issue form our end that we couldn’t fix in 72 hours.Phil_IPTV support team will contact users in all refund cases.

We will not send refunds nor make partial refund if:

Customer didn’t like the channel line-up.

Customer found another service.

Customer refuse to apply the solutions we provide if he/she have any issue.

How much time it takes to get refunded ?

If you paid using credit cards the Refunds are generally processed and funds returned to the debit card on the customer’s bank account within 20 to 31 working days.

However, there are cases in which a refund takes longer to process may up to 90 days. We are not responsible for this time frames and delays. We are not the payment provider, we are just the IPTV service provider.

Every refund usually takes 20 to 90 working days to take place and it’s not in our hand to reduce this period. Our payment processors will take care of refund requests. We will try our best to refund any users immediately after seeing the request and checking user information.

If some channels are freezing, buffering or not working sometimes:

Though almost all of our Servers are stable, sometimes some channels do freeze or doesn’t work due to various reasons but it’s not for permanently. Our expert engineers are always working to fix them.

Most of the times, these issues are temporary and caused by below reasons:

Customer internet fluctuations.

Issue with the box/apps/customer setup in general.

Your ISP has issue.

Channel is down from server end.

Customer change his/her mind and wanted to withdraw/switch between servers.

Server update/restart from our end (weekly performance necessary).

In case user/customer can’t watch their IPTV subscription plan for 72 hours+ because of server issue or any other problems caused by us or our end, we will completely refund the package price or add all lost time on top of your subscription for free + some extra bonus we can negotiate together.

Contact us: If you have any questions about our Returns and Refunds Policy, please